Help Centre
Understanding the timeline
The SENVault timeline gives you a chronological record of your child's SEND journey. This article explains what it is for and how to use it.
The timeline is one of the most useful parts of SENVault. It lets you build a chronological record of what has happened in your child's SEND journey, what was requested, what was decided, and when.
What the timeline is for
Each entry on the timeline represents something significant:
- A request you made, for an assessment, an EHCP, a review
- A response you received from the local authority or a school
- A meeting that took place
- A key decision being made or communicated
- A change in your child's provision or support
Over time, the timeline becomes a clear account of how things have progressed, and where things have been delayed or disputed.
Adding a timeline entry
Go to the Timeline section in SENVault and add a new entry. For each event, record:
- The date it happened
- What happened: a brief, factual description
- Any notes or context you want to keep alongside it
Keep entries factual. Dates and what happened are more useful than opinions or interpretations, especially if this record might be referred to later.
Tip
You do not need to log every minor interaction. Focus on the events that matter: formal requests, official responses, decisions, and meetings.
Why the timeline matters
When you are in a meeting, or preparing for a review or tribunal, being able to say "we first raised this in March 2022, and here is the response we received" is genuinely powerful. The timeline gives you that clarity without having to piece it together from memory.
It is particularly useful for:
- Identifying delays: spotting where legal or process timescales were not met
- Showing a pattern: demonstrating that concerns were raised repeatedly, over time
- Preparing for tribunal: presenting a clear, ordered account of the history of your child's case
Important
If you are heading towards tribunal, your timeline record may form part of your evidence. Keep entries factual and accurate. Note what happened and when, not how you felt about it.
Connecting documents to events
Where you have a document that relates to a timeline entry, a letter, a decision notice, a meeting note, you can link it directly. This connects what happened with the paperwork that supports it, making it easier to find both when you need them.
What to do next
- 1
Add your earliest significant event
Start with when you first raised concerns about your child's needs, even if that was years ago.
- 2
Work forward from there
Add the key events in order. You do not need to log everything, focus on what mattered.
- 3
Link documents where you have them
If you have a letter or report that relates to an event, connect it to that entry.