Section 02 · The Vault
What is the Vault?
The Vault is your secure, private store for all evidence related to your child's SEND case. This article explains how it works, what it stores, and how your data is protected.
After reading this article you can
- Understand what the Vault stores and why it is kept private
- Know how your data is protected
- Understand the relationship between the Vault and other features
The Vault is the core of SEN Evidence Vault. It is a private, encrypted store for all the documents, notes, and records related to your child's SEND case.
What it stores
The Vault holds three types of content:
Evidence items: Files you upload (PDFs, images, Word documents) and notes or records you create directly in the app. Each item can be categorised, tagged, and linked to a specific child.
document analysis output: When you run an document analysis on a document, the extracted summary, key points, EHCP flags, and DLA extracts are stored alongside the original file.
Timeline records: Appointments, interactions, and key events are stored in the Vault and displayed on your child's timeline.
Who can see it
Only you can see your Vault by default. No one at SEN Evidence Vault can view your documents. The only way another person can access your Vault is if you explicitly grant access:
- Advocates: you can grant a specific advocate read-only access to your full Vault or a specific child. You can revoke this access at any time.
- Bundle share links: when you create a share link for a bundle, the recipient can only see the specific documents in that bundle, not your full Vault.
Note
SEN Evidence Vault staff cannot see your evidence. The platform is designed so that your case documents remain private to you and anyone you explicitly choose to share with.
How your data is protected
Evidence files are stored using encrypted cloud storage. Access is controlled by authentication, only your account can retrieve your files. All data in transit is encrypted using TLS.
How the Vault connects to other features
Everything else in SEN Evidence Vault builds on top of the Vault:
- document analysis: runs on documents in your Vault
- EHCP flags: extracted from documents in your Vault
- DLA extracts: sentences flagged from documents in your Vault
- Bundles: compiled from items in your Vault
- Timeline: built from records in your Vault
Keeping your Vault well-organised makes every other feature work better.
What to do next
- 1
Upload your first document
Go to Evidence and select Upload. The next article explains file types, naming, and how to categorise items.
- 2
Learn about evidence categories
Putting evidence in the right category makes it easier to build targeted bundles later.
Next in this section
Uploading evidence
How to upload files to your Vault, what file types are supported, and how to name and categorise items for easy retrieval later.
Related articles
Evidence categories explained
A detailed guide to the ten evidence categories in SEN Evidence Vault and which documents belong in each one.
Adding notes and events
How to create text-based evidence items in your Vault for phone calls, meetings, observations, and other events that do not produce a physical document.
Open the app
Try this in SENVault
Upload, organise, and manage your evidence securely in one place.
Open SENVault