Adding notes and events

Not all evidence comes in the form of a document. Phone calls with the local authority, verbal feedback from a teacher, observations you have made at home, these all matter, and they deserve a place in your case record.

SEN Evidence Vault lets you create text-based evidence items directly in the app, without uploading a file.

Types of text evidence

Notes: A freeform text record of something you want to capture. Use notes for:

• Observations about your child's behaviour or difficulties at a specific time
• Something a professional said verbally that was not followed up in writing
• Your own reflections before or after a meeting
• Summaries of what was agreed at a review

Interactions: A structured record of a call, meeting, or email exchange. Interactions include:

• Date and time
• Who you spoke with and their organisation
• A summary of what was discussed
• Whether there are follow-up actions
• Whether the interaction should appear on the timeline

Creating a note

Logging an interaction

Interactions are available from the Interactions section (within Timeline or from a child's profile). They are a more structured format for recording who you spoke to and what was said.

Unlike notes, interactions have a specific date, a named professional or organisation, and a flag for whether follow-up is needed. They appear automatically on your child's timeline.

Can SENVault analyse text notes?

Text notes are stored as plain text and are not sent to SENVault for analysis, document analysis runs on uploaded files. However, notes are included when you build a bundle, so they can still be part of the pack you send to a solicitor or tribunal.