Your child's timeline

The Timeline is a chronological view of everything significant in your child's SEND history. It brings together appointments you have logged, interactions you have recorded, and insight events SENVault has identified from your documents, all in a single scrollable view.

What appears on the timeline

Appointments: every appointment you have added through the Appointments feature, with the professional's name, outcome, and any follow-up needed.

Interactions: every call, meeting, or email you have logged through the Interactions feature, with the contact name, organisation, and summary.

Insight events: events SENVault has identified from your uploaded documents: "Assessment report completed, March 2024" or "EHCP annual review due, November 2024". These are extracted automatically and can be reviewed and dismissed.

Manual timeline entries: key events you have added directly to the timeline without an associated document, appointment, or interaction.

Navigating the timeline

The timeline defaults to showing the most recent events at the top. You can:

• Filter by type: show only appointments, only interactions, or only AI insights
• Filter by date range: zoom into a specific period (e.g. the 12 months before a tribunal)
• Search: find events by professional name or keyword

Why the timeline matters

SEND cases often span years. By the time you reach a tribunal or annual review, it can be difficult to reconstruct exactly what happened and when. The timeline gives you a defensible chronological record.

It also helps you spot patterns and gaps:

• A gap of six months with no professional contact may be evidence that the LA was not meeting statutory timescales
• Multiple professionals flagging the same difficulty across different dates is stronger evidence than a single report
• A pattern of school-reported incidents that coincides with changes in provision can support a case for unmet need