Section 01 · Getting Started

Creating your account

How to sign up for SEN Evidence Vault, choose the right account type, and get set up in under five minutes.

Updated 8 May 20262 min readReviewed by SENVault Team

After reading this article you can

Create a SEN Evidence Vault account
Understand the difference between a family and advocate account
Know how to verify your email and access your dashboard

Creating an account takes about two minutes. You need only an email address to get started, no credit card required.

Step 1: Go to the sign-up page

Navigate to app.senvault.co.uk and select Sign up. You will be asked for:

Your email address
A password (at least 8 characters)
Your account type (see below)

Choosing your account type

Family account

Choose this if you are a parent or carer managing your child's SEND case. Family accounts give you access to the Vault, evidence upload, document analysis, timelines, DLA Helper, and bundle creation.

Advocate account

Choose this if you are a professional or volunteer advocate who supports SEND families. Advocate accounts include a public directory profile, case management tools, and the ability to receive vault access from families you support. Advocate accounts can be upgraded to a paid solo or team plan.

Note

You cannot change your account type after sign-up. If you choose the wrong type, contact support to have your account corrected.

Step 2: Verify your email

After registering, check your inbox for a verification email from SEN Evidence Vault. Click the link in the email to confirm your address. You cannot access the full app until your email is verified.

If the email does not arrive within a few minutes, check your spam folder. You can also request a new verification email from the sign-in page.

Step 3: Sign in and reach your dashboard

Once verified, sign in with your email and password. Family users land on the main dashboard. Advocate users land on the Advocate Hub.

Screenshot coming soon

SEN Evidence Vault family dashboard showing navigation and child profiles

The family dashboard after first sign-in.

What happens if you sign in with a social provider?

SEN Evidence Vault supports passwordless login options (such as magic links). If you sign in this way, a verification step is built into the login flow automatically.

What to do next

1
Add your first child profile
From the dashboard, select Add child. You will be asked for your child's name, date of birth, diagnosis status, and education setting.
2
Set up two-factor authentication
Optional but recommended. Go to Settings > Security to enable MFA.

Next in this section

Your first child profile

How to add a child to SEN Evidence Vault and what information to include when setting up their profile.

Open the app

Try this in SENVault

Create your account, add a child profile, and understand what SENVault offers.

Open SENVault